I found a cheaper price somewhere else after booking
Let us know if you made a booking with a deal you found on HotelsCombined and then found a cheaper deal somewhere else with a travel provider we don't already work with.
Before you get in touch with us, please check that the following conditions apply:
- It's been less than 24 hours since booking with a deal found on HotelsCombined.
- The cheaper deal is for the same room type, inclusions (like breakfast) and cancellation policy.
- The cheaper price is not a members-only price like with a frequent flyers or hotel loyalty program
- The cheaper deal is with a travel provider we don't already compare at HotelsCombined. A full list can be found here.
If these conditions apply, please send us a message via our contact form and don't forget to include your booking confirmation.
What's a travel provider?
A travel provider is a travel website like Booking.com and Agoda that acts as a travel agent. They provide the prices and availability we compare for you. You can check out the full T&C's for our Best Price Guarantee here.